Case Study: How Core Logistics Reduced Freight Quote Preparation from 30 Minutes to One

Core Logistics handles thousands of quotes every month including ocean and air freight, drayage, and cartage. Before adopting Starboard, Core had to collaborate with 5-6 carriers or airlines and search multiple carriers' portals for each quote.

It could take an hour or two to prepare air quotes, and sometimes more than a day for ocean quotes. There were some cases where quotes were missed altogether.

"It used to take 20-30 minutes," Pulkit Malhotra explains. "Also, where Starboard helped us is preparing the quote instantly - like in a minute."

Faster Quotes, Even While the Team is Not in Office

Additionally, Core Logistics handles a lot of agent business, where quote requests usually come in overnight. Prior to the implementation of Starboard, the team started working on those quotes 6-8 hours later when they started work in the morning.

Starboard's autonomous sourcing agents operate 24/7, contacting agents and carriers to source rates for overnight quotes, often even before the team arrives at the office.

"Even if he's not at his desk, he can still get the rate and sourcing is done," says Pulkit.

By spending less time sourcing rates and preparing quotes, Core Logistics can offer quicker responses to their clients as well as process quotes outside office hours. Something that once took hours can be done in less than a minute.

Pulkit's piece of advice to other freight forwarders is simple:

"Use Starboard. If you want to automate your logistics services and put one step forward toward the future, you have to shake hands with Starboard for sure."

Are you looking for ways to save time when creating freight quotes? Check out what Starboard can do for you and book a demo here.